Our Support Plans

We have a support plan for everyone. Which one will you choose?

Travaillez en autonomie

Work with full autonomy

Are you looking to autonomously manage your surveys? But still benefit from occasional functional support? Then check out our “Basic Support” plan

Bénéficiez des conseils de MyFeelBack

Benefit from expert advice

Do you want to benefit from our expertise to deploy effective surveys on your customer journeys? Do you prefer regular exchanges for an optimal follow-up of your strategy? Then our “Customer Success” plan is then one for you!

Déléguez pour plus de tranquillité

Delegate for more peace of mind

Do you need to delegate all or part of the creation and management of your surveys? Let us take care of everything, with our “Serenity” plan!




How we help you reach your goals


We support you in the early stages

The integration phase is particularly important. To help you get the best results, we assist you while integrating MyFeelBack into your existing software ecosystem. An initial training project will help you get to grips with the solution and launch your project! We’re right by your side every step of the way and offer you themed workshops to get you quickly ready to efficiently deploy your surveys.


By your side throughout your project

During the production phase, you deploy all your surveys and manage your project’s performance over the long term. Our teams share their expertise through themed workshops and quarterly steering committees, to monitor your customer knowledge strategy. To ensure that you get the most out of the platform and any new features, you can benefit from ongoing training with the MyFeelBack Academy programme, as well as support from our functional and technical teams.



Whatever your project, we’re right by your side! Book your demo