Use cases
Use case
- RETAIL
How does La Maison du Chocolat strengthen its customer knowledge on all markets and all touchpoints?
Use case
How does Clarins deliver an unforgettable shopping experience to its customers across all channels?
Use case
How does they use the NPS to build loyalty and maintain a relationship of trust with its customers?
Use cases
Use case
RETAIL
How does La Maison du Chocolat strengthen its customer knowledge on all markets and all touchpoints?
Use case
How does Clarins deliver an unforgettable shopping experience to its customers across all channels?
Use case
How does they use the NPS to build loyalty and maintain a relationship of trust with its customers?
Use case
Customer knowledge strategy for products & services aligned with customer expectations
Use case
How does Generation use the Voice of the Customer to improve the experience of its customers?
Use case
INSURANCE
How has Groupama Protection Juridique managed to move upmarket thanks to customer feedback?
Use case
INSURANCE
How Amaguiz recovers 46% of abandoned quotes and leverages customer feedback in real time
Use case
INSURANCE
How AG2R La Mondiale puts the customer experience at the heart of its digitalisation project ?
Use case
TRAVEL
How Oui-sncf reconnects with 1.3 million customers and improves its customer satisfaction and services
Use case
E-COMMERCE
How OL obtains 85.5% post-purchase response rate to its surveys and enriches Salesforce CRM in real-time
Use case
INSURANCE
How Groupe BPCE exploits Customer Voice to develop its new services
Use case
E-COMMERCE
How Hachette collects data on its editors through a powerful Adobe Campaign CRM enrichment
Use case
RETAIL
How Maisons du Monde measures and strengthens its customer satisfaction using targeted surveys
Use case
RETAIL
How Degrenne upgrades its customer knowledge and increases newsletter subscribers by 30%?
Use case
RETAIL
How Wereldhave collects 3.5 more customer data and measures the impact of in-store events
Use case
E-COMMERCE
How Vente Du Diable increases its e-commerce sales by 20% thanks to customer knowledge