We integrate with your daily tools

Push the collected data into your business tools,

whatever your software ecosystem

Increase your performance

Integrate in real time into your tools the data collected on all touch points, for a 360° view of the customer.

Embrace customer feedback

Adopt a customer centric vision by sharing the measurement of customer experience with all departments and employees in your organization.

Centralize customer information

MyFeelBack talks to your existing tools, right from day one. Nothing changes for you, except a better customer knowledge!

Seamlessly integrated with your favorite CRM and Marketing services

Native connectors

Reintegrate in real time into your CRM or marketing tools the data collected on the entire customer journey. Embrace a global vision of the customer and trigger marketing actions from your own tools!

Empower your teams with actionable real time insights right from Salesforce.

Enrich your contact records in real time with high value customer data.

Feed any Hubspot contact record with data collected from all touchpoints.

Empower support agents with ultra-qualified data on customers.

Enrich Adobe Campaign in real time with actionable customer feedback.

Enrich your MailChimp contacts in real-time with high value customer data.

Enrich your Sugar CRM contacts in real time with actionable customer feedback.

Enrich your NP6 contacts in real time with answers from your surveys

Enrich your Dolist contacts in real time with answers from your surveys

Enrich your Message Business contacts in real time with answers from your surveys.

Native connectors

Reintegrate in real time into your CRM or marketing tools the data collected on the entire customer journey. Embrace a global vision of the customer and trigger marketing actions from your own tools!

Empower your teams with actionable real time insights right from Salesforce.

Enrich your contact records in real time with high value customer data.

Feed any Hubspot contact record with data collected from all touchpoints.

Empower support agents with ultra-qualified data on customers.

Enrich Adobe Campaign in real time with actionable customer feedback.

Enrich your MailChimp contacts in real-time with high value customer data.

Webhooks

Use webhooks to send information about survey answers to the application of your choice. Leverage thousands of collected data to trigger specific actions in your daily tools. More information.

Add a tag to an intercom user, following an answer to one of your questions.

Post a message in a dedicated slack channel, following an answer to one of your questions

Add answers into a new Google Sheets row.

Perform actions in your own software ecosystem, following an answer to one of your questions.

Webhooks

Use webhooks to send information about survey answers to the application of your choice. Leverage thousands of collected data to trigger specific actions in your daily tools. More information.

Add a tag to an intercom user, following an answer to one of your questions.

Post a message in a dedicated slack channel, following an answer to one of your questions

Add answers into a new Google Sheets row.

Secured FTP file transfer

Automate survey deployment by email using our secured FTP contact import. Schedule automatic exports of statistical reports and corresponding survey answers.

API v3.0

API

Connect your own tools (CRM, emailing solution...) to MyFeelBack! Our API allows you to use all the customer data collected directly in your own tools. More info.

We didn’t know about that loss of revenue prior to using MyFeelBack and collecting the reasons for non-purchase. Only a few weeks were enough to open our eyes on the need to reorganize our marketing strategy around MyFeelBack. It’s a huge win!

Louis Brunet

Founder, Ode a la Rose

MyFeelBack offers the possibility to make clients commit at the end of the survey and to turn client data collection into a business opportunity, in addition to have become our unique solution for measuring satisfaction.

Romain Villain

Digital Transformation and Partnerships, Amaguiz

Integrated at every step of the customer's journey, MyFeelBack allows our teams to react in real time and to enrich our CRM tools, in order to offer an ever more pleasant and efficient shopping experience!

Bertrand Desage

Head of Innovation & Digital, Wereldhave

We didn’t know about that loss of revenue prior to using MyFeelBack and collecting the reasons for non-purchase. Only a few weeks were enough to open our eyes on the need to reorganize our marketing strategy around MyFeelBack. It’s a huge win!

Louis Brunet

Founder, Ode a la Rose