Empower your teams with actionable real time insights right from Salesforce.
Seamlessly integrated with your favorite CRM and Marketing services
Native connectors
Reintegrate in real time into your CRM or marketing tools the data collected on the entire customer journey. Embrace a global vision of the customer and trigger marketing actions from your own tools!

Optimize your conversion rate, engagement on your website and your incomes with customer data

Measure and analyze your customer experience in real time thanks to AT Internet web analytics & MyFeelBack connector

Enrich your web analytics with customer data for in-depth customer journey and behavioral analysis

Access, unify and activate customer data to deliver a consistent and personalised experience

Give a new dimension to your web analysis by combining contextual data and declarative data

Viavoo brings to MyFeelBack the capacity to read the customer's verbatim and understand its meaning.

Erdil converts customer messages collected via MyFeelBack into operational and strategic drivers.
Native connectors
Reintegrate in real time into your CRM or marketing tools the data collected on the entire customer journey. Embrace a global vision of the customer and trigger marketing actions from your own tools!

Optimize your conversion rate, engagement on your website and your incomes with customer data

Measure and analyze your customer experience in real time thanks to AT Internet web analytics & MyFeelBack connector
Webhooks
Use webhooks to send information about survey answers to the application of your choice. Leverage thousands of collected data to trigger specific actions in your daily tools. More information.

Perform actions in your own software ecosystem, following an answer to one of your questions.

Insert or update a contact into a list.
Webhooks
Use webhooks to send information about survey answers to the application of your choice. Leverage thousands of collected data to trigger specific actions in your daily tools. More information.

Add a tag to an intercom user, following an answer to one of your questions.

Post a message in a dedicated slack channel, following an answer to one of your questions

Add answers into a new Google Sheets row.

Secured FTP file transfer
Automate survey deployment by email using our secured FTP contact import. Schedule automatic exports of statistical reports and corresponding survey answers.
API
Connect your own tools (CRM, emailing solution...) to MyFeelBack! Our API allows you to use all the customer data collected directly in your own tools. More info.
We didn’t know about that loss of revenue prior to using MyFeelBack and collecting the reasons for non-purchase. Only a few weeks were enough to open our eyes on the need to reorganize our marketing strategy around MyFeelBack. It’s a huge win!

MyFeelBack offers the possibility to make clients commit at the end of the survey and to turn client data collection into a business opportunity, in addition to have become our unique solution for measuring satisfaction.

Integrated at every step of the customer's journey, MyFeelBack allows our teams to react in real time and to enrich our CRM tools, in order to offer an ever more pleasant and efficient shopping experience!

We didn’t know about that loss of revenue prior to using MyFeelBack and collecting the reasons for non-purchase. Only a few weeks were enough to open our eyes on the need to reorganize our marketing strategy around MyFeelBack. It’s a huge win!
