The customer knowledge blog

kiehls' customer data
November 09, 2015
Daniel Archer
Any company that clearly understands its customers’ needs – and methodically focuses on how to meet those needs – clearly differentiates itself from the competition. Take Kiehl’s, for example. The brand has never advertised.
business loyalty
November 03, 2015
Daniel Archer
Investing in a customer management solution to manage day-to-day interactions with customers helps a business build and maintain strong customer loyalty.
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