October 13, 2015
It’s no secret that it’s much less expensive to keep an existing customer than to find a new one.
October 09, 2015
American retailer Nordstrom is known for its legendary customer service. With over 280 stores across the United States – and 3 in Canada by the end of 2015 – the 114 year old business might be the rare example of a major department store chain doing...
October 01, 2015
Today’s music listeners want access to every song ever recorded, now, playable on any device, and at a reasonable monthly cost.