February 25, 2019
Discover the latest new features of our platform. New customisation options for your charts Discover 3 new features to speed up your decision-making and benefit from a reporting who perfectly fits your needs! View and compare your data with the...
February 13, 2019
Retail professionals are aware of the importance of customer satisfaction and a positive in-store customer experience, in order to increase customer loyalty and grow their client base through word-of-mouth. For some brands, monitoring customer...
February 08, 2019
For a business to succeed, it has to adapt to the evolving behavior of its customers. Over the past few years, customers have rapidly become cross channel customers, meaning they use multiple communication channels to interact, communicate, and...
January 30, 2019
If your company has implemented strategies to measure customer satisfaction and loyalty, you’ve almost certainly heard of the Net Promoter Score (NPS). This method is well-known as a practical way to predict revenue and profit growth.