The customer knowledge blog

Service companies (B2B): Which indicators to include on your customer satisfaction dashboards
August 05, 2020
Marine Aubagna
Does your company provide B2B clients with digital services? Would you like to set up customer satisfaction dashboards? Then you’ve come to the right place.   This article presents the basics and explains which main indicators to use to build an...
July 30, 2020
Marine Aubagna
Does your company operate in the energy sector? Would you like to improve your customer listening to measure your customers’ satisfaction with your services? 
July 28, 2020
Aurore Beugniez
MyFeelBack has recently launched a native connector with Trustpilot, the famous online customer review platform. What can be gained by connecting these two Feedback Management solutions? Discover the benefits of a MyFeelBack and Trustpilot...
July 22, 2020
Anastasia Shapovalova
As a result of the Covid-19 crisis, remote working has suddenly become widespread over the past few months and changed millions of employees’ work habits. 
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