The customer knowledge blog

How to Present Survey Results
February 12, 2021
Stephane Contrepois
You need to present your employees or superiors with customer survey results, but you’re not sure how to go about it… Sound familiar? Then read on to discover all our tips for efficient survey result presentations.  
Deploy Surveys Internationally
February 04, 2021
Anastasia Shapovalova
Do you want to deploy international customer studies, by adapting your surveys to each country and target’s specificities? Then you’re in luck! Not only is it possible, but we can help you make it happen. 
Customer Centricity is at the Heart of McDonald’s
January 29, 2021
Stephane Contrepois
McDonald’s is making big changes to how it handles customer service. In 2013, the company has suffered declining customer satisfaction levels and sales.
Enrich your Splio Database
January 20, 2021
Marine Aubagna
The Splio & MyFeelBack integration provides multiple use cases that can generate marketing performance. It enables you to feed exclusive data into your CRM solution, thus enriching your customer knowledge and improving your campaign ROI. 
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