The customer knowledge blog

January 30, 2019
Jerome Collomb
If your company has implemented strategies to measure customer satisfaction and loyalty, you’ve almost certainly heard of the Net Promoter Score (NPS). This method is well-known as a practical way to predict revenue and profit growth.
January 18, 2019
Jerome Collomb
Are you looking for ways to monetize your site more effectively? Transforming your website traffic into a source of revenue is one of the main challenges you’ll face as you grow and develop your site.
January 11, 2019
Jerome Collomb
By now, most players in the marketing industry know how important collecting customer data is for your business and that surveys are a great way to collect it.
December 17, 2018
Hugues Dallot
The latest release of MyFeelBack platform includes many new features. Although they concern various functionalities, they meet the same goal as usual: to offer an easy-to-use platform to collect, activate and analyse as much customer data as...
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