The customer knowledge blog

 send-survey-email-adobe-campaign-standard
March 06, 2019
Hugues Dallot
Surveys are an effective way to learn more about your customers and measure customer satisfaction. Are you already using Adobe Campaign Standard to develop your marketing campaigns and communicate with your clients? You can also send your MyFeelBack...
new-features-february-19
February 25, 2019
Jerome Collomb
Discover the latest new features of our platform. New customisation options for your charts Discover 3 new features to speed up your decision-making and benefit from a reporting who perfectly fits your needs! View and compare your data with the...
create-customer-satisfaction-barometer
February 13, 2019
Jerome Collomb
Retail professionals are aware of the importance of customer satisfaction and a positive in-store customer experience, in order to increase customer loyalty and grow their client base through word-of-mouth. For some brands, monitoring customer...
measuring-customer-satisfaction-communication-channels
February 08, 2019
Jerome Collomb
For a business to succeed, it has to adapt to the evolving behavior of its customers. Over the past few years, customers have rapidly become cross channel customers, meaning they use multiple communication channels to interact, communicate, and...
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