Just a few weeks after releasing the new version of MyFeelBack, we're excited to announce our integration with Adobe Campaign.
With this new Adobe connector available in the AppExchange, you'll be able to empower your sales and support teams with actionable real time insights, right from Adobe Campaign.
A fluid and more open customer feedback management
Avoid having disruption in the processing of contacts information and ensure a more unified and open customer relationship.
Customer satisfaction, preferences, reasons of non-purchase... any information collected via your smart surveys throughout the customer journey are automatically enriching any record in Adobe Campaign, giving you an up-to-date 360° view of your customers, in a single interface. Encourage decision-making based on concrete indicators, and trigger marketing actions tailored to each of your Adobe contacts.
Features offered by the new Salesforce Connector:
- Send engaging surveys to your Adobe contacts
- Map any information collected into data fields on any Adobe record
- Create leads from survey responses or update existing Adobe contacts
Testimony: Stéphane Contrepois, CEO, MyFeelBack
" Adobe's customers can now benefit from a global and continuously up-to-date customer database, in a single interface, Adobe Campaign. This turns customer feedback into business opportunities instantly! "
To learn more about the new connector, have a look at:
- the FAQ section dedicated to Salesforce,
- our application on the Adobe AppExchange,
- our dedicated Adobe page.