October 21, 2020
Aurore Beugniez
Post-purchase surveys are key to managing and improving your in-store customer experience. Read on for 15+ sample questions to ask your customers.
September 14, 2020
Marine Aubagna
Measuring customer satisfaction can help you acquire new B2B clients, despite a decline in loyalty and often silent unhappy customers.
August 11, 2020
Anastasia Shapovalova
Apple has consistently taken a top spot in customer satisfaction rankings. This is due to the fact that Apple relies on customer feedback for innovation.
August 05, 2020
Marine Aubagna
Are you a B2B service provider? Discover our list of indicators to include in your customer satisfaction monitoring system.