September 14, 2020
Marine Aubagna
Measuring customer satisfaction can help you acquire new B2B clients, despite a decline in loyalty and often silent unhappy customers.
August 11, 2020
Anastasia Shapovalova
Apple has consistently taken a top spot in customer satisfaction rankings. This is due to the fact that Apple relies on customer feedback for innovation.
August 05, 2020
Marine Aubagna
Are you a B2B service provider? Discover our list of indicators to include in your customer satisfaction monitoring system.
July 22, 2020
Anastasia Shapovalova
Read on for than 20 sample questions to rate your employees’ remote working experience and identify areas for improvement.