The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
customer-satisfaction-questions-answered
October 03, 2018
Jerome Collomb
In the game of business, score is measured in sales and profit. But the game itself is all about customer satisfaction. To help you get in the game, we are giving you answers to top 5 frequently...
reasons-build-customer-loyalty
August 20, 2018
Jerome Collomb
Creating a lasting relationship with your customers has a lot of benefits for your business. In a context marked by fierce competition and consumer volatility, customer loyalty is an essential...
 keys-to-offer-best-customer-service
August 01, 2018
Jerome Collomb
When you think about the most important facets of your business, you are probably forgetting an essential aspect of it. While your products and services are certainly key, they will not be able to...
business-needs-analyse-customer-satisfaction
July 19, 2018
Jerome Collomb
A satisfied customer does more than just coming back from more. They bring their friends with them. Measure what matters most. Here are 5 most important reasons why customer satisfaction is...
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