April 25, 2018
Companies must set up a comprehensive and far reaching feedback strategy that appeals to all customers no matter what channel they prefer to use.
April 17, 2018
The value of customer knowledge cannot be overstated, businesses even rank customer knowledge as their key to success, before product and finance.
March 21, 2018
Understanding your customers' perceptions and aligning your company's practices accordingly to those expectations, can dramatically increase your success. Are you ready to become a customer centric...
March 06, 2018
Knowing your customers and what they like will, undoubtedly, help your Ecommerce increase its conversions and sales. Are you paying the price for ignoring your customers needs?