January 15, 2016
Customer intelligence (CI), derived from customer data, helps business’s understand customer motivations better in order to drive future growth.
January 04, 2016
With Internet Of Things connectivity, companies will be able to receive more detailed feedback concerning how customers use devices.
December 17, 2015
The company has made big strides to connect with customers, understand their needs, and make improvements within the company.
December 11, 2015
With a customer feedback mechanism in place, Timberland find out what customers really wanted and commit itself to delivering on those expectations.