April 06, 2016
How do you achieve frictionless customer experience while still boosting revenues? With a clear understanding of who your customers are.
March 31, 2016
Customer knowledge has no value unless it leads to improvements. Give customers what they want, when they want it, or they’ll find someone who will.
March 29, 2016
Conversion optimization requires customer insights. Feedback surveys will identify barriers to conversion, creating a more seamless online experience.
March 01, 2016
Companies face two problems: how to cater to online shoppers without really knowing anything about them. And how to stand out against the competition.