The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
customer-knowledge
April 06, 2016
Daniel Archer
How do you achieve frictionless customer experience while still boosting revenues? With a clear understanding of who your customers are.
Customer-Knowledge
March 31, 2016
Daniel Archer
Customer knowledge has no value unless it leads to improvements. Give customers what they want, when they want it, or they’ll find someone who will.
ecommerce-conversions
March 29, 2016
Daniel Archer
Conversion optimization requires customer insights. Feedback surveys will identify barriers to conversion, creating a more seamless online experience.
E-Commerce Site Working
March 01, 2016
David Galiana
Companies face two problems: how to cater to online shoppers without really knowing anything about them. And how to stand out against the competition.
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