The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
business loyalty
November 03, 2015
Daniel Archer
Investing in a customer management solution to manage interactions with customers helps business build and maintain strong customer loyalty.
customer feedback
October 27, 2015
Daniel Archer
Customer satisfaction with Hyatt Hotels Corporation is high.  According to J.D. Powers’ 2015 North American Hotel Guest Satisfaction Index Survey, the company did well in many key segments, even...
mc donald's customer centricity
October 19, 2015
Daniel Archer
Customer-centricity has officially become the order of the day with McDonald's making changes at every touch point, from menu to marketing to restaurants.
growing healthy startup
October 13, 2015
Daniel Archer
Startups rely on growth for their livelihood as customer growth is a key indicator of a successful business model. Focus on ways to directly interact with your customers.
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