The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
How to Present Survey Results
February 12, 2021
Stephane Contrepois
Discover all our tips to effectively present your survey results, in this comprehensive guide.
Customer Centricity is at the Heart of McDonald’s
January 29, 2021
Stephane Contrepois
Customer-centricity has officially become the order of the day with McDonald's making changes at every touch point, from menu to marketing to restaurants.
Enrich your Splio Database
January 20, 2021
Marine Aubagna
Enriching customer files & segments, marketing personas, engagement scores or shopping cart abandonment management - Splio & MyFeelBack.
use Personas in your Marketing
January 11, 2021
Stephane Contrepois
This article discusses five important things that buyer personas can offer your marketing team. 
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