August 26, 2019
Feedback is crucial. But the question is how do you get it? For answers, I’ve collated how ten top brands effectively get customer feedback so you can learn from them.
August 07, 2019
Responding to customers' changing needs improves your chances of delivering the exact experience they are looking for. Online customers expect nothing less.
July 03, 2019
CRM is the driving force behind relationship marketing, fuelled by customer data. The enrichment of customer data allows you to increase the power of your Salesforce CRM and to implement new...
May 17, 2019
Today, few customers stay loyal to one particular brand. Find out why 70% of best-in-class companies use feedback surveys to measure brand loyalty.