The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
learn-about-visitors-monetize-website
January 18, 2019
Jerome Collomb
Are you looking for ways to monetize your site more effectively? Transforming your website traffic into a source of revenue is one of the main challenges you’ll face as you grow and develop your...
data-must-collect-on-clients
January 11, 2019
Jerome Collomb
If you need customer data, but don't know where to begin, these five pieces of data are a great launchpad for a full and vibrant CRM.
steps-create-customer-centric-business
December 06, 2018
Jerome Collomb
Although much has been written about the benefits of customer-centricity, less clear is how to actually create a business culture that is truly consumer-centric.
360-view-customer-crm
October 26, 2018
Jerome Collomb
Without a comprehensive CRM, your business will struggle to acquire the 360-degree customer view it needs to improve customer satisfaction. Here's why.
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