The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
integrate-myfeelback-adobe-campaign
October 16, 2018
Jerome Collomb
Our Adobe Campaign (formerly Neolane) connector offers a simple and efficient way to link your Adobe Campaign account with MyFeelBack. Here are some of the key ways that this can benefit your...
questions-to-know-customers-needs-expectations
August 16, 2018
Jerome Collomb
Knowing the expectations and needs of your customers is the key to your business performance. Discover how to develop this knowledge.
how-to-segment-customer-database
July 26, 2018
Jerome Collomb
The pillar of a strong customer knowledge project is based on a solid segmentation of your clients in your CRM. Here are the main criteria you can use.
synchronise microsoft dynamics
June 05, 2018
Jerome Collomb
Do you use Microsoft Dynamics 365 to manage your customer relationships? Find out why you need to sync MyFeelBack to your CRM using our connector.
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