The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
Cheat Sheet For Customer Feedback
September 24, 2021
Anastasia Shapovalova
Looking to dive into the world of customer feedback? You’re not alone. Check out this cheat sheet to get started on the process.
Manage E-Reputation
August 19, 2021
Stephane Contrepois
Discover why e-reputation requires customer review management and the main platforms for monitoring customer reviews.
Survey to Measure Your Brand Awareness
July 15, 2021
Marine Aubagna
Discover a survey example to measure your brand perception, positioning and awareness.
June 24, 2021
Stephane Contrepois
Find out what basic customer data to collect from your forms and five tips for effective data collection.
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