The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
humanizing brand message
October 29, 2015
Daniel Archer
Consider these three approaches to overcoming generic marketing ploys and injecting a genuine human connection into your customer experience.
maximize business outcomes
October 23, 2015
Daniel Archer
It’s no secret that providing exceptional customer service is vital for business. Customer experience plays a significant role in driving buying decisions.
deezer customer centric
October 01, 2015
Daniel Archer
In the competitive marketplace of online music streaming, pleasing the customer is everything. Discover why Deezer will stand out against the competition.
Mobile Survey
September 28, 2015
Daniel Archer
Mobile surveys are particularly customer centric because they place the customer at the forefront. Consider the following points to design a perfect one.
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