The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
Tourism & Restaurant Post-Covid Customer Experience
July 01, 2021
Anastasia Shapovalova
What will the post-Covid customer experience look like in the Restaurant, Tourism and Cultural industries? Here are a few insights.
Channels to Deploy your Surveys
June 07, 2021
Marine Aubagna
There are lots of different digital channels on which you can deploy your surveys. Discover MyFeelBack’s recommended deployment channels and media.
Enrich the In-Store Customer Experience
May 28, 2021
Aurore Beugniez
In the retail industry, enriching your in-store customer experience is key to continually adapt and generate greater customer engagement. 
Post-Covid Employee Experience
April 14, 2021
Stephane Contrepois
Find out how the employee experience has evolved and how to improve it for your employees.
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