The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
Times To Survey Your Customers
September 17, 2021
Aurore Beugniez
The power of customer feedback to revolutionize your marketing and performance is real, but its important to get the timing right.
Lift Marketing Team's Spirit After a Crisis
September 10, 2021
Stephane Contrepois
A Marketing disaster occured? Don't panic, you can't win everytime, and marketing departments naturally go through ups and downs as they try new things. This blog post will go through 5 solid...
Survey o Measure UX
August 11, 2021
Aurore Beugniez
We have compiled an overview of the main UX surveys available to you, as well as the 4 models you should know. 
Becoming Customer Centric
July 30, 2021
Aurore Beugniez
Natixis decided to rise to the challenge and become a customer-centric company, deploying MyFeelBack throughout its different entities.
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