The customer knowledge blog

Read our latest tips and advices on customer experience and improve your business!
improve-brand-image
September 12, 2019
Jerome Collomb
In a highly competitive market, each company needs to find a way to differentiate themselves in their existing or potential customers’ eyes. This requires the enhancement of their brand image.
win-back-dormant-customers
July 19, 2019
Jerome Collomb
In this article we discuss different techniques you can use if you have customers who have not bought from you in a while.
luxury-improve-customer-experience
April 11, 2019
Jerome Collomb
To keep your luxury customers happy, you need to first make sure you know what makes them happy.
 use-customer-knowledge-to-improve-customer-experience-B2B
December 10, 2018
Jerome Collomb
In this article, we’ll be looking at why it is just as important for B2B companies as B2C ones to invest time and resources into developing an effective customer experience strategy.
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