The customer knowledge blog

new-features-september-2018
September 10, 2018
Jerome Collomb
We've been hard at work this summer to provide you with the best features. From now on, you can trigger a survey on your website according to 2 new conditions: Number of visits, and Pages visited. We have also expanded the possibilities to integrate...
questions-for-better-customer-experience
September 05, 2018
Jerome Collomb
Customer experience involves knowing exactly what your customers are looking for, and then working hard to provide it.
reasons-build-customer-loyalty
August 20, 2018
Jerome Collomb
Creating a lasting relationship with your customers has a lot of benefits for your business. In a context marked by fierce competition and consumer volatility, customer loyalty is an essential strategy to consolidate your market share and develop...
questions-to-know-customers-needs-expectations
August 16, 2018
Jerome Collomb
The success of your business depends on its ability to best meet the expectations and needs of your customers, and to evolve with them. What are your customers waiting for? What products do they need? The surveys allow you to see more clearly....
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