Make sense of your raw data with graphic visualisations
Creating beautiful data visualisations on your own has never been easier! And it helps the recipients of your reports and dashboards to analyse and your data.
Create custom reports for your business
Forget standard reports, create your very own indicators! Your reports are fully adapted to your needs and your customer experience management. Your customer experience is unique, so your indicators should be too!
Your comments are valuable – help others interpret and understand the results
Enrich your reports with personal comments to make it easier for your management to put the results in context and interpret them. Reports add a strategic dimension to your indicators!
Your customers are your greatest asset – become a customer-centric business!
Real-time processing thanks to custom dashboards
Your dashboards are invaluable real-time management tools. Fully customised and filtered for each user, they allow teams to efficiently process customer data.
Get all your employees involved in your customer centric strategy
Share your performance monitoring indicators in a cross-functional and automated manner, via your dashboards. Make customer data a pillar of your corporate culture; help each employee assess and understand the impact it has on your customer experience.
Stay calm, your key indicators are under control
Program alerts to delegate the monitoring of your key indicators. Our customisable alert technology keeps you informed of any changes to your most important indicators.
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Choice of graph and chart type
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Choose from a wide range of charts and graphs to best visualise your data.
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Variations
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Display variations to understand how your indicators have evolved over a previous custom time period.
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A dashboard that reflects your identity
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Add your logo, customise your URL and choose the colours, for a dashboard that perfectly reflects your corporate identity.
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Juggle between colour palettes
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Create colour and monochrome palettes, that can then be applied to the whole dashboard, or to a specific indicator.
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Choice of sharing format
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Automatically share your dashboards and reports via email or URL, as frequently as you like.
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Adjustment
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Ensure that your results are representative by applying weights to the answers you obtain.
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Sorting
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Rank your results in ascending or descending order to generate tops and flops.
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Graph customisation
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Make your reports and dashboards unique; choose the colour palette, font, layout, size and format of your charts and graphs.
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Different export formats
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Export your reports and dashboards as per your needs: PPT, PDF, Excel, HTML, API.
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Automatic translation
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A unique dashboard, dynamically translated, adapted to each of your employees’ languages.
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Comparison
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Take your analysis further by comparing your results with another score, population, or time period.
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Significance
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Statistically validate your results with the automated significance test.
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Display customisation
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Configure the display of your graphs’ values and axes for optimal readability; choose the number of decimal places, the number of values displayed, the scale of the axes, etc.
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Responsive display
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Your reports and dashboards adapt perfectly to the device your recipient is using - mobile phone, tablet, PC.
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Data filtering
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Filter data according to the dimension of your choice: questions, CRM data, time period, device used, journey phase, etc.
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Drag and drop editing
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Easily organise your visualisations and edit the layout of your dashboard, as you please.
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Secure access via SSO
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Use your company’s SSO solution to limit access to identified and authorised individuals.
